SpeakUp | Consumer complaints 2.0.6

SpeakUp is a mobile application designed to facilitate consumer feedback and provide a platform for users to voice complaints and suggestions for various entities such as Ministries, hospitals, and restaurants.

SpeakUp aims to modernize the traditional system of complaint resolution by utilizing the power of social media, which has increasingly become a primary communication channel for organizations. For example, the popular #Twitterseva initiative adopted by numerous government departments.

Key features of SpeakUp include:

1. Streamlined process for registering complaints and feedback.
2. Ability to connect with a diverse range of organizations, including restaurants like Domino's, banks like SBI, and utility services providers.
3. Convenient audio recording feature for expressing opinions.
4. Opportunity to offer suggestions and compliments in addition to registering grievances, thereby encouraging service improvement.
5. Automatic forwarding of messages to organizations via multiple channels such as email and Twitter.

The application encompasses a broad spectrum of organizations and service providers across various sectors.

SpeakUp is developed by Dhwani Rural Information Systems Pvt. Ltd. For inquiries, please contact [email protected] or follow us on Twitter at @SpeakUpIN.